Ivory White Glossy G Clasp Bag – Minimalist Elegant Patent Leather Handbag

Rivaara Luxe is dedicated to delivering your order with utmost care and ensuring it reaches you in a timely manner. We strive to provide good quality packaging for all shipments. Please note that we ship throughout the week, except on Sundays and public holidays. To ensure a smooth and efficient delivery process, we work with reputed courier agencies.

Calculating Shipping Charges for Multiple Units:

Each product has its own specified shipping charge. If you order multiple products, the program will calculate the total shipping charges by adding up the individual delivery charges associated with each product. This means that if you order three products, you will be charged the total of all individual delivery charges for each product. The delivery fee is calculated separately when different products are ordered.

Estimated Delivery Time:

We aim to dispatch orders within 5-7 working days. In most cases, orders are delivered within 7 to 10 working days. Rest assured that we will make every effort to ensure prompt delivery. The delivery will be made to the address provided by you at the time of placing the order.

Receiving a Damaged Product:

If you receive a product in a damaged condition or notice any tampering or damage to the packaging before delivery, we kindly request you to refuse acceptance of the package and return it to the delivery person. Additionally, please contact our customer care team at support@rivaaraluxe.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you at no additional cost. Please ensure that the original product tag and packaging are intact when you return the product to us. Your satisfaction is our top priority, and we will make every effort to resolve any issues with your order promptly.

At Rivaaraluxe, we do not offer refunds as per our company policy. However, we do allow exchanges under the following conditions:

Eligibility for Exchange

• Exchange requests must be raised within 7 days of the delivery date.

• Replacement should be raised within 24 hours and the replaced product will be delivered within 5-7  days

• You may write to us at support@rivaaraluxe.com strictly within 7 days of the date of delivery to request an exchange
• Exchange is allowed once per order.
• Any item not received by us will not be considered for exchange or return.

Your items must be in the same condition, unused, and free of damage, stains, and fragrances. The tag on the product should be intact and in its original packaging.

We value your satisfaction and aim to provide a seamless exchange process. If you have any further questions or concerns regarding exchanges, please contact our customer care team at support@rivaaraluxe.com